Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the data subjects. If you provide us with data of third parties, you must inform and request their consent beforehand, or else we will be exempt from any responsibility for not meeting this requirement.

And data of minors?

We do not process data of minors under 14 years old. Therefore, refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who do not have the mentioned age. PROMOCIONES TURISTICAS MONTEMAR, S.A. exempts itself from any responsibility for non-compliance with this provision.

Will we make electronic communications?

They will only be made to manage your request, if it is one of the contact methods provided by you.
If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimum level of protection of the Personal Data we handle, and we have implemented all the technical means and measures at our disposal according to the state of the technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data is not transferred to third parties, except by legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to data processors necessary for the execution of the agreement.
In the case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the utmost security.
When instructed, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.

What rights do you have?

• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To port your data, which will be provided to you in a structured, commonly used, machine-readable format. If you prefer, we can send them to the new data controller you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency or competent control authority if you believe we have not treated you correctly.
• To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we appreciate you informing us to keep it updated.

Do you want a form for exercising your rights?

• We have forms for exercising your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
• These forms must be electronically signed or accompanied by a photocopy of your ID.
• If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
• The forms can be submitted in person, sent by mail, or by email to the address of the Data Controller at the beginning of this text.

How long will we take to respond to the Exercise of Rights?

It depends on the right, but at most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.

Do we use cookies?

If we use types of cookies other than necessary ones, you can consult the cookie policy in the corresponding link from the beginning of our website.

How long will we keep your personal data?

• Your personal data will be kept as long as you maintain a relationship with us.
  
  
• Once your disassociation occurs, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the prescription periods for legal actions.
  
  
• The processed data will be kept as long as the aforementioned legal periods do not expire if there is a legal obligation to keep it, or in the absence of such obligation, until you request its deletion or revoke the previously granted consent.
  
  
• We will keep all information and communications related to your purchase or the provision of our services for as long as the product or service guarantees last, in order to attend to any possible claims.

Users

Access and/or use of this portal of PROMOCIONES TURÍSTICAS MONTEMAR, S.A. attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. These Conditions will apply regardless of the General Contracting Conditions that may be mandatory.

Use of the portal

www.hoteldonpacollanes.com provides access to a multitude of information, services, programs, or data (hereinafter, "the content") on the Internet owned by PROMOCIONES TURÍSTICAS MONTEMAR, S.A. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or content. In this registration, the USER will be responsible for providing true and lawful information. As a result of this registration, the USER may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it. The USER agrees to make appropriate use of the content and services that PROMOCIONES TURÍSTICAS MONTEMAR, S.A. may offer through its portal and, by way of example but not limited to, not to use them to (i) engage in illegal, illegal or activities contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal, apologia of terrorism or threatening to human rights nature; (iii) cause damage to the physical and logical systems of PROMOCIONES TURISTICAS MONTEMAR, S.A., their suppliers, or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to remove any comments and contributions that violate the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or safety, or that, in its opinion, are not suitable for publication. In any case, PROMOCIONES TURÍSTICAS MONTEMAR, S.A. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

Intellectual and industrial property

PROMOCIONES TURISTICAS MONTEMAR, S.A. by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.), ownership of PROMOCIONES TURISTICAS MONTEMAR, S.A. or its licensors. All rights reserved. In accordance with the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of PROMOCIONES TURISTICAS MONTEMAR, S.A., are expressly prohibited. The USER agrees to respect the Intellectual and Industrial Property rights owned by PROMOCIONES TURISTICAS MONTEMAR, S.A. You may view the elements of the portal and even print, copy, and store them on the hard drive of your computer or on any other physical support as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of PROMOCIONES TURÍSTICAS MONTEMAR, S.A.

IP Addresses

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a duly registered server activity file that allows subsequent processing of the data to obtain solely statistical measurements that allow to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.

Exclusion of warranties and liability

PROMOCIONES TURISTICAS MONTEMAR, S.A. is not responsible, under any circumstances, for damages of any kind that may cause, by way of example: errors or omissions in the contents, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all necessary technological measures to prevent it.

Modifications

PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to make changes to its portal without prior notice, being able to change, delete, or add both the content and services offered through it and the way in which they are presented or located on its portal.

Links

In the case that www.hoteldonpacollanes.com contains links or hyperlinks to other Internet sites, PROMOCIONES TURÍSTICAS MONTEMAR, S.A. will not exercise any kind of control over those sites and content. In no case will PROMOCIONES TURISTICAS MONTEMAR, S.A. assume any responsibility for the contents of any link belonging to a website outside its own, nor will it guarantee the technical availability, quality, reliability, accuracy, extent, veracity, validity, or constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, merger, or participation with the connected entities.

Right of exclusion

PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to deny or withdraw access to the portal and/or services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with the General Conditions of Use.

General

PROMOCIONES TURISTICAS MONTEMAR, S.A. will pursue non-compliance with these conditions as well as any misuse of its portal by exercising all civil and criminal actions that may correspond to it in law.

Modification of these conditions and duration

PROMOCIONES TURISTICAS MONTEMAR, S.A. may modify the conditions determined here at any time, being duly published as they appear here. The validity of these conditions will depend on their exposure and will be valid until they are modified by others duly published.

Security

The website uses generally accepted information security techniques in the industry, such as firewalls, access control procedures, and cryptographic mechanisms, all in order to prevent unauthorized access to the data. To achieve these purposes, the user/client agrees that the provider obtains data for the purpose of the corresponding authentication of access controls.

Any contracting process or involving the introduction of high-level personal data (health, ideology, etc.) will always be transmitted through a secure communication protocol (Https://, etc.), so that no third party has access to the information transmitted electronically.

Applicable law and jurisdiction

The relationship between PROMOCIONES TURISTICAS MONTEMAR, S.A. and the USER will be governed by current Spanish regulations and any dispute will be submitted to the Courts and tribunals as appropriate.

Any contracting process or involving the introduction of high-level personal data (health, ideology, etc.) will always be transmitted through a secure communication protocol (Https://, etc.), so that no third party has access to the information transmitted electronically.